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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brittany Hendrick

Brittany Hendrick

December 3, 2024

5  out of  5
rating by Brittany Hendrick
"Cierra is amazing! I’ve never had such a GREAT experience with an insurance representative. She was so knowledgeable and helpful with my insurance needs and many questions. She also offered me soooo many options I didn’t even know were available to me! She’s amazing and such a good asset to your team, she needs a raise and truly knows how to make someone feel at ease and explain things in a way I can understand. She’s a keeper."
We responded:
"Thank you so much for your incredible review, Brittany! I’m thrilled to hear about your fantastic experience with Cierra. She truly is a gem, and I’m so glad she was able to provide you with the knowledge, options, and clarity you needed. It’s wonderful to know she made you feel at ease and took the time to make sure things were explained thoroughly. I’ll be sure to pass along your kind words to Cierra—she’ll be so happy to hear this!"
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Kimberly Kruger

November 18, 2024

5  out of  5
rating by Kimberly Kruger
"Derek has been pleasure to work with"
We responded:
"Thank you so much for your kind words, Kimberly! I’m happy to hear that you’ve enjoyed working with Derek. We aim to make each interaction positive, and I’m glad he’s been able to provide you with proper service. If you ever need anything, don’t hesitate to reach out. Thanks again for your support!"
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ashleigh ballard

October 23, 2024

5  out of  5
rating by ashleigh ballard
"I absolutely adored working with Cierra, she was great and she helped me cut down my monthly insurance cost by quite a bit."
We responded:
"Thank you Ashleigh! Cierra is very kind and cares about all of our customers. I am glad she was able to cut your bills down and brighten your day! "
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Nicholas Oconnor

October 22, 2024

5  out of  5
rating by Nicholas Oconnor
"I could not be more pleased with my experience, not only was Cierra very polite, kind and knowledgeable, she was able to save me over $200 a month! And I will most definitely be sending friends and family in her direction. Thank you so very much, Cierra 😀"
We responded:
"Thank you so much for your amazing review, Nicholas! I’m glad to hear that Cierra provided such outstanding service and was able to help you save—that’s fantastic! We’re grateful for your kind words and for sending friends and family our way. If you ever need anything, don’t hesitate to reach out. Thanks again for your support, and we’re so glad to have you with us!"
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Chris Pickett

September 30, 2024

1  out of  5
rating by Chris Pickett
"They lie about adding options to your policy and then when you need to use them, they back out and don't make things right for their customers. I think they might have a problem with my skin color. LIES LIES. I make mistake but I have to pay for them or make thigs right they won't or don't care because they just want your money."
We responded:
"Your feedback is important to us, and we take your concerns seriously. As I mentioned before you cannot add coverage after a claim and expect that to cover you retroactively. If that were the case no one would have insurance until after something happened. I had no idea what you looked like until you left a review so mentioning this is about your skin color is offensive and unethical. I'm glad we were able to convince you to put collision coverage on your vehicle prior to your accident so that you were covered for that even though you did not want it originally. We're happy to help in any way that we can. Please feel free to reach out to us with any further questions! "
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Lita Hosler

August 30, 2024

5  out of  5
rating by Lita Hosler
"Cierra, was super nice and incredibly helpfull."
We responded:
"I’m so happy to hear that Cierra could help with your insurance, Lita! Let us know if you have any additional questions."
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Kensington Cain

August 26, 2024

5  out of  5
rating by Kensington Cain
"Jenna was wonderful with all of our questions and we appreciate the quick response time!"
We responded:
"Thank you so much for your five-star review! We're delighted to hear that Jenna was wonderful in addressing all of your questions and that you appreciated the quick response time. If you ever need anything else, we're here to help. Thanks again for choosing us!"
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renee horne

July 30, 2024

5  out of  5
rating by renee horne
"My State farm agent was top notch very friendly very informative and help me out with everything that I needed I am very happy with my insurance now"
We responded:
"Thank you for sharing your experience. We're thrilled to hear that your State Farm agent was top-notch, friendly, and informative, helping you with everything you needed. It's wonderful to know that you're very happy with your insurance now. Thank you again for your kind words!"
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Erika Lafountain

July 1, 2024

5  out of  5
rating by Erika Lafountain
"She was nice and easy to talk to. Great overall experience 👍"
We responded:
"Thank you for sharing your feedback! We're glad to hear that Cierra was pleasant and simple to communicate with, making your experience great overall. Thank you again for your kind words. We look forward to continuing to provide you with outstanding service! "
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A9 Design

June 25, 2024

1  out of  5
rating by A9 Design
"David is just like every other big business Insurance Agent. He knows you by name when he is trying to get your business, but after he has your business and you run into issues and claims. Its all about how to divert your concerns to one of his under agents. Then when he is called out as such, us small accounts mean nothing. I was always told that your insurance is only as good as your agent. And David is a one star!"
We responded:
"Hi Adam, I appreciate the feedback and I apologize you feel this way. Like many small business owners, I have a team of licensed professionals to help run the business. I did not divert and I did call you back when you requested. I thought I answered your questions honestly and completely. We'll strive to do better in the future and we were happy to have you as a customer for so long. "
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Dionne Larry

June 10, 2024

5  out of  5
rating by Dionne Larry
"We finally got the coverage amount we have been looking to pay, we had been with Progressive for almost 7 years and was paying way to much and my husband called and got a quote from State Farm that was way cheaper and we added renters insurance. We are beyond happy with service. Thanks to David"
We responded:
"Thank you Dionne! I'm so glad Jenna was able to provide the coverage and price you were looking for! Always feel free to reach out so we can continue to provide exceptional service."
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Candy Jefferson

June 10, 2024

5  out of  5
rating by Candy Jefferson
"Cierra was great she got my husband right on the insurance he said she was nice and very professional from Regginald"
We responded:
"Thank you for your feedback, Candy! We're delighted to hear that Cierra provided great service and got your husband set up with insurance promptly. Her professionalism and friendly demeanor are what we strive for. If you need any further assistance, please don't hesitate to reach out. Thanks again for taking the time to leave us a review!"
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Jennifer Staley

May 31, 2024

5  out of  5
rating by Jennifer Staley
"Spoke with Jenna today. She was very kind, informational and patient. Answered all my questions without hesitation and got me a Quote I couldn't turn down. Thankful for our business together and the convos we shared. Kind straight-forward people are hard to find but she was awesome."
We responded:
"Thank you so much for your wonderful review, Jennifer! I am absolutely thrilled to hear about your positive experience with Jenna. She is truly a rock star! Providing kind, informational, and patient service is what we strive for, and it’s fantastic to know Jenna was able to answer all your questions and provide you with an unbeatable quote. Your kind words about her mean a lot to us. Looking forward to continuing to serve you!"
Profile photo of Nathan Miller

Nathan Miller

May 1, 2024

5  out of  5
rating by Nathan Miller
"Cieera saved me over $1000 from liberty mutual a year."
We responded:
"Thank you Nathan! We're always happy when we're able to provide great coverage and lower your price at the same time! "
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Beth Anderson

April 18, 2024

5  out of  5
rating by Beth Anderson
"I worked with Cierra Grimes and she did a wonderful job! She was patient, kind, informative and very friendly. She was able to work with me to get a good rate for auto and homeowners insurance."
We responded:
"We're delighted to hear that she provided you with patient, kind, and informative service, all while helping through the process of auto and homeowners insurance. Your experience is important to us, and we're pleased Cierra could assist you. We look forward to continuing to serve you with the same level of dedication."
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Nique

April 17, 2024

5  out of  5
rating by Nique
"Cierra was amazing to work with she was professional and very informative!"
We responded:
"Thank you for sharing your experience with Cierra! We're thrilled to hear that she was informative, making your interaction with us a positive one. If you need further assistance or have more questions, she and the rest of our team are here to help! "
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Darrell Eggers

April 11, 2024

5  out of  5
rating by Darrell Eggers
"The staff (Jenna) at David Bevins State Farm Insurance was very cordial and made communication very easy and productive. Through Jenna's efforts, I was able to secure better coverage for my home and auto needs at a more reasonable price than what I had been paying. I wholeheartedly recommend this agency to anyone that needs insurance coverage for their home or automobile in the state of Michigan."
We responded:
"Thank you for your recommendation! We are so happy to hear that Jenna provided such excellent service and helped you choose better coverage for your home and auto insurance. Top-notch service for our customers is what we strive for! If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help! "
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MrMexiDan

April 11, 2024

5  out of  5
rating by MrMexiDan
"Cierra was amazing, and did everything they could to assist me. I couldn't ask for anything more!"
We responded:
"Thank you so much for your kind words and for sharing your experience with Cierra! Providing excellent service to our customers is always our goal. If you ever need anything else, don't hesitate to reach out. Thank you for choosing us!"
Profile photo of Jack Kathan

Jack Kathan

March 29, 2024

5  out of  5
rating by Jack Kathan
"Cierra was really great to work with and help me find the right policy for me. She was very helpful and gave me info on other things in my life that outside of car insurance! Thank You Cierra!!"
We responded:
"Thank you for sharing your positive experience with Cierra. We're delighted to hear that she was not only great to work with but also went beyond to assist you in finding the right coverage and provided valuable information extending past car insurance. Your gratitude towards Cierra's efforts is greatly appreciated. If you have any further questions or need additional assistance, Cierra and our team are here to help!"
Profile photo of Joseph Barkdoll

Joseph Barkdoll

March 22, 2024

5  out of  5
rating by Joseph Barkdoll
"Had to change car insurance companies for my new car, Cierra was very helpful and understanding with my specific situation. She's professional, caring, and knowledgeable about insurance, the best agent I've had."
We responded:
"We're glad to be able to help! Cierra's goal is always to make the process simple, meet your specific needs, and build lasting relationships. Thank you for affirming she's doing the right thing! "
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Rebecca Tarbell

March 8, 2024

5  out of  5
rating by Rebecca Tarbell
"Great job helping me figure out my insurances, and saving me money. Always a great thing Thank you"
We responded:
"Thank you Rebecca for the 5 star review! I'm glad we were able to make insurance easier to understand and save you money at the same time!"
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Kyle Biskner

March 6, 2024

5  out of  5
rating by Kyle Biskner
"Amazing service and definitely glad to be back under their insurance."
We responded:
"We're so pleased to hear about your positive experience and are delighted to welcome you back to State Farm! It's wonderful to know that our service has made a significant impression on you. Our team is dedicated to providing amazing service and making sure that our customers feel fully supported. We're here to assist you with any questions or needs you may have moving forward."
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Zachary Albanice

February 29, 2024

5  out of  5
rating by Zachary Albanice
"Cierra was extremely helpful and really kind. Helped me get exactly what I needed. 10/10"
We responded:
"Thank you Zachary! Cierra is very good at finding the best options for each customer and I'm glad she was able to do so for you! "
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Stephanie Johnson

February 7, 2024

5  out of  5
rating by Stephanie Johnson
"My agent was incredibly knowledgeable and able to help me out of a difficult situation. She has great personality and was very patient as she guided me to enlightenment. Thank you Cierra! 🤜🤛"
We responded:
"Thank you Stephanie for taking the time to leave such a wonderful review! Cierra is very kind and and patient and I am glad she was able to help you! "
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Bernadette Bartold

January 23, 2024

5  out of  5
rating by Bernadette Bartold
"I am a bit of an introvert when it comes to talking over the phone for business reasons, so being able to communicate over text as a warm-up was wonderful. Cierra asked me all the appropriate questions for finding a plan that worked for me, got me a lower comprehensive deductible than my prior company, added on renters insurance, and still lowered my monthly payment by almost $50. We did eventually get on the phone to finalize everything, and she was so kind and "real" to talk to, that I might have been talking to my best friend. I highly recommend her to anyone and everyone! Thank you, Cierra."
We responded:
"Thank you for sharing your experience! We understand that everyone has their preferred way of communication, and we're delighted that Cierra was able to accommodate your needs and provide you with a plan that works best for you. It's great to hear that she made the process simple and helped you save on your insurance. Thank you for choosing us!"